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Privacy statement

Jaggs Alarm, located at:

Transistorstraat 71-C
1322 CK Almere
Flevoland,

is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://www.jaggsalarm.nl
Transistorstraat 71-C
1322 CK Almere
Flevoland
info@jaggsalarm.com
+31 036 525 5358

Personal data that we process
Jaggs Alarm processes your personal information because you use our services and / or because you provide it to us.

Below is an overview of the personal data we process:
- First and last name
- Gender
- Address details
- Telephone number
- E-mail address
- IP Address
- Internet browser and device type
- Bank account number


Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in the online activities of their children in order to prevent any data being collected about them without parental permission. If you believe that we have collected personal information about a minor without such consent, please contact us at info@jaggsalarm.nl and we will delete such information.


For what purpose and on the basis of which we process personal data
Jaggs Alarm processes your personal data for the following purposes:
- The handling of your payment
- Sending our newsletter and / or advertising folder
- To be able to call or email if necessary to perform our services
- To inform you about changes in our services and products
- To deliver goods and services to you
- Jaggs Alarm also processes personal data if we are legally obliged to do so, such as information we need for our tax return.


How long we store personal data
Jaggs Alarm stores your personal information for no longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

If you order something, we need certain information from you to be able to deliver your order and to keep you informed about your order. We also need this information for any returns or repairs.
For this purpose we collect your name, e-mail address, delivery address(es), payment details and telephone number. The data is needed to execute the agreement you have made with us. By law, we must keep the data related to your order for 7 years.

Data in your account
In your personal account we save the following details: your name, address(es) (of delivery or residence), telephone number, e-mail address, date of birth (if you have specified one), payment details. In your account we will also save your order history including chosen delivery options.

We will keep the data in your account as long as you are an active customer. If you have not logged in with us for 7 years, we will remove all your data. At any time you can request to have your information removed from your account.

Sharing personal data with third parties
Jaggs Alarm shares your personal information with various third parties as necessary to implement the agreement and to meet any legal requirements. With companies that process your data on our behalf, we have a processors agreement to ensure the same level of security and confidentiality of your information. Jaggs Alarm remains responsible for this processing. In addition, Jaggs Alarm provides your personal information to other third parties. We do this only with your express consent.


Distribution and logistics partners
To be able to process your order, we work with distribution partners. These parties receive your customer number, order number, name and delivery address to ensure that they can process your package correctly. We also work with various logistics partners, such as PostNL, DPD and DHL. Our logistics partners receive your name and delivery address from us. They need this information to deliver your package to your chosen address.


Other external service providers
We also use other external service providers to help us with various things. Sometimes they will need personal information to do this as well. We only share the information that is necessary for the task the external service provider is performing for us. We do not sell your information to these service providers or other third parties. And with all external service providers we sign agreements in which we agree what they are allowed to do with the data.

The types of work our external service providers carry out for us are:
- supporting the delivery of our digital services such as the hosting, maintenance and support of our websites and applications;
- Supporting our customer service;
- Support our advertising and marketing campaigns;
- Supporting us in conducting customer research and obtaining ratings and reviews;
- provide financial services, such as payment services, collection agencies and credit reference agencies.

The government
Sometimes we may need to disclose personal data to the government. This may occur first of all if certain government institutions require these data for the performance of their tasks, such as the Tax Authorities. The police or judicial authorities may also need certain data in the case of fraud or abuse. Finally, certain supervisory authorities may gain access to personal data in the context of an investigation.

Cookies, or similar techniques, we use
Jaggs Alarm uses only technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store cookies anymore. In addition, you can delete all information previously stored through your browser settings.

Reviewing, modifying or deleting data
You have the right to inspect, correct or remove your personal data. You also have the right to withdraw your consent for the data processing or object to the processing of your personal data by Jaggs Alarm and you have the right to data portability. This means that you can request us to send the personal information we have about you in a computer file to you or another organization named by you.

You can request to see, correct, delete, transfer your personal data or request to withdraw your consent or objection to the processing of your personal data by sending an email to info@jaggsalarm.nl.

To make sure that the request for inspection is made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Jaggs Alarm would also like to point out that you have the possibility to file a complaint with the national regulatory authority, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons


How we protect personal data
Jaggs Alarm takes the protection of your personal information seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@jaggsalarm.nl.